Are you someone with passion, and a desire to make a difference? Do you have a drive to learn and grow your career? Are you committed to the values of compassion, generosity, integrity, teamwork and above & beyond? If you answered Yes, please keep reading.

At Neighborhood Healthcare we offer a culture where you're empowered to be amazing at work and life. Built on transparent and authentic leadership who inspire, encourage and respect you, we offer a fast-paced environment with exciting opportunities for personal and professional growth, internal advancement, and leadership and skill-based training.

Ensuring the health of our employees is as important to us as the health of our patients. Our employee benefit programs include healthcare, financial and legal services, onsite wellness programs, work-life balance and much more!

Outreach & Certified Enrollment Counselor -Homeless Population

  • Job Tracking ID: 512329-663193
  • Job Location: Escondido, CA
  • Job Level: Any
  • Level of Education: High School/GED
  • Job Type: Full-Time/Regular
  • Date Updated: January 10, 2019
  • Years of Experience: Any
  • Starting Date: ASAP

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Job Description:

Summary: Under the supervision of the Director of Community Relations, the Outreach & Certified Enrollment Counselor (CEC) will conduct outreach and in-reach, educate and assist clients enrolling in affordable health insurance coverage through Covered CA, Medi-Cal, or the Children’s Health Insurance Program. Specifically, this position will work alongside Interfaith Community Services providing enrollment assistance to the homeless population in the surrounding community. This position requires one to demonstrate poise, tact, diplomacy and empathy when working with the homeless population while guiding our homeless population through the eligibility process. The Outreach & CEC will also assist clients enrolling in Cal Fresh, understand and comply with monthly and yearly end goals and objectives in the grant contract and maintain complete data for monthly reporting. Additional responsibilities include supporting our efforts of patient retention and the elimination of patient attrition.

Experience and Skills:

Skills: Bilingual (English/Spanish) required; Excellent Interpersonal and communication skills; Organizational skills and careful attention to detail; Computer literate - familiar with Windows software applications (Word, Excel, and Outlook); Must be a self-starter and possess initiative and ability to work both independently and as part of a team; Strong verbal skills Accurate record keeping; Knowledge of health care and social service resources in the community preferred. One year of general clerical and customer service experience

Education: High school diploma/ GED.

Experience: Previous experience in government program eligibility and screening (CEC/Medi-Cal) or Medi-Cal for families a plus. CAA for Healthy Families/ Medi-Cal and/or 1-year experience in community programs preferred. Certified Enrollment Counselor experience a plus.

Other: Must have reliable transportation California Driver’s License/Proof of car insurance. Flexibility to work irregular hours, weekends and evenings.


Neighborhood Healthcare provides career opportunities, student interships and volunteer positions